Map the customer journey
Identify where leads enter, where they drop off, and where manual follow-up creates gaps.
CRM, pipeline, follow-up, and automation systems for HVAC businesses designed to reduce lead leakage, improve response speed, and create a clearer path from inquiry to booked job.
Portfolio demos are self-directed builds created to demonstrate CRM logic, automation, lead follow-up, testing, and documentation.
Every automation starts with the customer journey. I look for where leads slow down, get missed, or drop off — then design the CRM and follow-up logic around the actual business problem.
A self-directed HVAC portfolio system showing how I map lead leakage, build CRM and automation logic, connect follow-up workflows, test edge cases, and document the system from inquiry to booking.
Recover missed opportunities with an immediate customer response, internal notification, and follow-up task.
Watch walkthrough →Show how a new inquiry enters the CRM, triggers immediate follow-up, and moves into the appropriate pipeline logic.
Watch walkthrough →Use structured follow-up to keep estimate opportunities moving without relying entirely on manual reminders.
Watch walkthrough →Recover missed appointments with appropriate follow-up and a clear path back to scheduling.
Watch walkthrough →Move social leads into the CRM and maintain timely follow-up when the prospect does not book immediately.
Watch walkthrough →Screenshots of the actual build — custom fields, tags, and pipeline structure — showing how the CRM is organized behind the scenes, not just what the customer sees.
From revenue leak to a tested, documented working system. I start with the business problem, then design a practical system that can be tested, maintained, explained, and handed off.
Identify where leads enter, where they drop off, and where manual follow-up creates gaps.
Structure the CRM, pipeline logic, triggers, conditions, and follow-up around the workflow.
Check timing, conditions, edge cases, duplicate actions, and handoffs before launch.
Document the logic, workflows, and key settings so the system can be understood and managed.
A practical no-code and AI-assisted stack for CRM architecture, workflow automation, customer journeys, documentation, and portfolio assets.
Tools are selected based on the workflow — not the other way around. The focus is on simple, reliable systems that solve a specific business problem without unnecessary automation.
Job simulations and course completions covering data, marketing, client engagement, and AI automation — completed alongside the portfolio project above to build practical, verifiable skill.
I'm Jayziel, based in the Philippines, with a background in graphic design and a growing focus on CRM and revenue automation.
That design background gives me a strong eye for the customer-facing experience, while my current work focuses on the systems behind it — CRM structure, workflow automation, lead management, funnels, follow-up, testing, and documentation.
I'm building toward a Revenue Automation Specialist role, with HVAC as my primary portfolio niche. My main project, Apex Comfort HVAC, is a self-directed demo system built from scratch to show how I approach real business problems, design automation logic, test workflows, and document the finished system.
Describe your workflow, the problem you're hitting, or the system you want to build. I'm happy to walk through the approach and the work shown in this portfolio.